Hiring a Private Investigator in Toronto, Ontario, Canada
So you decided you have a situation that requires the services of a private investigator in the Toronto area. With the numerous licensed agencies operating within the province of Ontario, how do you go about choosing an agency that provides the services that are needed for your specific situation? Do not assume because someone has an agency licence that they are qualified to handle your investigations.
Choosing someone with little or no experience could provide you with inferior results, could cost your organization money and potentially get you involved in unwanted litigation. You should refer to the following guide before deciding who will handle your investigative services.
- Contact your lawyer and ask for recommendations. Many law firms have a list of qualified investigation agencies they draw from throughout Ontario.
- Ask colleagues who may have used the services of an investigation agency.
- Identify three or four local agencies that provide investigative services. Reputable agencies can be found through online searches, the Ministry of Community Safety and Correctional Services and professional associations such as ASIS or the CPIO.
- Prepare a list of questions you are going to ask each agency. They should include:
– How long have you been in business?
– How many investigators do you have that are local to you?
– Have all the investigators who will be working on your file presented evidence in a court
setting or arbitration?
– Will you receive a written report with supporting evidence such as video documentation
and can the agency provide you with a sample of their reports?
– What policies do they have in place to protect your personal information?
– Ask for a detailed pricing model that the agency uses.
5. Confirm that the private investigation agency and any individual investigators are properly licensed. All Ontario agencies and investigators must be licensed by the Ministry of Community Safety and Correctional Services. You can even request information about any complaints or investigations that the agencies are subject to. There are many individuals out there who will try to convince you that they do not require a licence because they are consultants. This is simply not true and you should avoid using these individuals on any of your investigations.
Check the agency name and number through the Ministry of Community Safety and Correctional Services. The information can be found at the following link: http://www.mcscs.jus.gov.on.ca/english/PSIS/LicenceRegistry/licensee_list.aspx
6. Visit the agency offices. It is required by law that all private investigation agencies maintain a physical office address with a public entrance. They must also clearly display their private investigation licence in the office.
7. Private Investigation agencies are required to carry insurance. Request to see a copy of their certificate of insurance and contact the insurance company to confirm it is valid.
8. There are many types of investigations which may require specific training and education. If your investigation requires specific expertise such as computer forensics, cyber investigations, cargo crime investigations, etc. Make sure the company you select has specific qualifications and experience to assist you. Check references!
For more information on our Private Investigation services in Toronto, Ontario, Canada, and internationally, speak with one of our experienced licensed Private Investigators today. Contact us for a professional and friendly no obligation quote at 1-800-977-0337.
